Good to know: By creating an account or using db55's services, you are agreeing to this Privacy Policy. Please read it carefully in full.
1. Introduction
Db55 (db55.onl) is an internationally licensed online gaming platform. We believe your personal data belongs to you — and protecting it is our responsibility. This Privacy Policy clearly outlines what information db55 collects, how it is used, where it is stored, and what rights you have.
This policy applies to db55's website, mobile app, and all related services. We reserve the right to update this policy at any time — any changes will be announced via an on-site notice.
2. What Information We Collect
Db55 collects different types of information for different purposes. A detailed breakdown is provided below:
2.1 Registration & Identity Information
- Full name, date of birth, and gender
- Mobile number and email address
- Residential address and country
- National ID or Passport Number (for KYC verification)
2.2 Financial Information
- Payment method details (bKash, Nagad, Rocket number)
- Deposit & Withdrawal History
- Transaction Reference Number
2.3 User Behavior Information
- Gaming history, bet amounts & outcomes
- Time Spent on the Platform
- Which games are played most frequently
- Promotion & Bonus Usage Details
2.4 Technical Information
- IP Address & Device Type
- Browser type and operating system
- Cookie & Session Data
- Login time and location
Important: db55 never stores your full credit/debit card number or bank PIN. Payment information is always held in encrypted form.
3. How Your Information Is Used
Db55 uses collected data only for specific, defined purposes. We never gather information beyond what is necessary.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Registration & KYC Verification | Contractual Obligations |
| Financial Information | Payment Processing & Fraud Prevention | Legal Requirements |
| Gaming Data | Service Improvement & Responsible Gaming | Legitimate Interest |
| Technical Information | Security & Platform Optimization | Legitimate Interest |
| Contact Information | Customer Service & Promotional Messages | Consent |
4. Who Your Information Is Shared With
Db55 never sells your personal data to third parties. However, limited information may need to be shared in certain specific circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket to process transactions.
- KYC Provider: With accredited verification agencies for identity checks.
- Law Enforcement: With authorities when required by court order or legal obligation.
- Game Provider: With licensed game providers for game results and history.
- Anti-Fraud Services: With specialized services to detect fraud.
All third parties listed above are contractually obligated to comply with db55's privacy standards and may not use your data for any other purpose.
5. Data Storage & Security
Db55 employs internationally recognized technical measures to keep your data secure:
- All data is stored on servers secured with SSL 256-bit encryption.
- 24/7 monitoring and firewall protection at our data centers.
- Regular security audits and penetration testing.
- Two-Factor Authentication (2FA) available.
- Staff access to data is strictly limited and controlled.
How Long Is Your Data Retained?
Data is retained based on legal requirements and business purposes. Even after an account is closed, certain data may need to be kept for up to 5 years for legal reasons. All other data is securely deleted beyond that point.
6. Cookie Policy
Db55 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security — the site cannot function without these.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand which pages are visited most — only with your consent.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.
Good news: db55 never uses third-party advertising cookies. Your gaming data is not used to serve any targeted advertisements.
7. Your Rights
Under db55's Privacy Policy, you have a number of important rights — all recognized under international data protection law:
Right to Access
You have the right to know what information db55 holds about you and to receive a copy of it.
Right to Rectification
If any of your information is incorrect, you can request a correction. db55 will address it promptly.
Right to Erasure
You can request deletion of your data in certain circumstances — though some data may be retained where required by legal obligations.
Right to Withdraw Consent
You can withdraw your consent at any time, particularly for marketing communications.
Right to Data Portability
The right to receive your data in a readily readable format and to transfer it to another platform.
Right to Object
You can object to the use of your data for specific purposes, such as marketing or profiling.
To exercise any of your rights, please contact our support team. We aim to respond within 30 days.
8. Protecting Minors' Data
Db55 strictly does not provide services to anyone under the age of 18. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
If you believe your child is using db55, please contact us immediately — we will act promptly.
9. International Data Transfers
As an international platform, db55 may process your data on servers located in different countries. Regardless of where your data is transferred, the protections in this Privacy Policy always apply.
For international data transfers, we use GDPR-approved methods and agreements to ensure your data remains protected to the highest standard.
10. Contact & Complaints
For any questions or concerns regarding this Privacy Policy, please reach out to our dedicated privacy team. Email us at: [email protected]
We typically respond within 48 hours. For more complex matters, it may take up to 30 days.
11. Policy Changes
Db55 reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or an on-site notice. The date of the most recent update will always be shown at the top of this page.